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FREQUENTLY ASKED QUESTIONS

 

HOW DO I MAKE A PURCHASE?
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Are you only selling natural or synthetic diamonds?
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How I can be sure that you are selling conflict free diamonds?
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What are your opening hours?
We are open 10am-10pm Monday – Thursday, 4:00pm-10pm on Fridays and 10am-10pm on Saturday – Sunday.
 

 

ORDER INFORMATION:

HOW SOON CAN I GET MY ORDER AND HOW MUCH WILL IT COST?

We deliver to 170 countries around the world, and offer different shipping options to meet your needs as listed below.

Destination Service Cost

UAE FEDEX $50-$100 1-3 working days

Rest of the World FEDEX $100-$150 2-3 working days

All orders will be delivered by our carrier partners, from 9am-5pm, Monday to Friday and will require a signature upon receipt. As we are unable to redirect orders once your items have been dispatched, please ensure you provide a suitable shipping address for the specified delivery times.

Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.

Are you only selling natural or synthetic diamonds?
Pane Two Content
How I can be sure that you are selling conflict free diamonds?
Pane Three Content
What are your opening hours?
We are open 10am-10pm Monday – Thursday, 4:00pm-10pm on Fridays and 10am-10pm on Saturday – Sunday.
 
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